Privacy of Data - The Arize Promise

Discover how Arize safeguards your multifamily community’s data from cybercriminals.

How Arize Protects Your Multifamily Community's Personal Data

Anyone who owns a property management business knows that protecting your residents’ data is of the utmost importance. If someone hacks in and steals their personal information, the liability falls on your shoulders. One breach could tarnish your property’s reputation, decrease your lease renewals, and even put you out of business.

That’s why we’ve fortified our systems with top-standard security measures, including powerful data encryption and cloud storage. With our advanced security framework in place, hackers and identity thieves will find it next-to-impossible to penetrate your resident database. We also manufacture our hardware with security in mind – for example, our smart locks are ANSI grade 2, meaning they’re far more secure than most of the locks found in residential communities.

Zigbee 3.0 Device Communication
Encrypted Cloud Communication
Secured Cloud Storage and Computing
Encrypted Cloud Communication
Here are the four most extensive security measures we take to safeguard your information and keep your mind at ease.

Zigbee 3.0 Device Communication

A local mesh network insulates resident information from theats, and devices relay data to one another in small-and-secure chunks.

  • Local area mesh network for devices (more secure than traditional Wi-Fi) 
  • Frame counting that prevents data transmissions from being intercepted 
  • Over-the-air (OTA) communications that automatically update devices for maximum security
  • Data packet encryption that keeps information protected
  • Random key generation that blocks well-known keys from accessing data

Encrypted Cloud Communication

All resident information passes through our rigorously-designed data transmission protocols, making it nearly impossible for the third parties to access.

  • We follow rigorous data transmission protocols:
    • Hypertext Transfer Protocol Secure (HTTPS)
    • Secure Sockets Layer (SSL)
    • Transport Layer Security(TLS)
    • 128-bit Advanced Encryption Standard (AES)
    • 1024-bit Rivest-Shamir-Adleman (RSA) Algorithm
  • End-to-end encryption that blocks third parties from reading/modifying private data

Cloud Storage and Computing

Amazon’s renowned virtual cloud computing server hosts your data and handles backups for you.

  • Cloud infrastructure built on industry-trusted Amazon Web Services (AWS) platform
  • Same platform trusted by hospitals and government agencies
  • Dedicated staff authorized to only one set of data at a time
  • Daily system-wide backups that prevent unexpected data loss
  • Adherence to the General Data Protection Regulation (GDPR)
  • Cloud server hosted in the United States

Identity Verification

Our identity protection framework prevents your residents’ information from being compromised.

  • App doesn’t store any account information locally
  • Prompts encourage users to change their passwords frequently
  • Passwords hard to breach (must be 8 characters and contain a number, lowercase letter, and uppercase letter)
  • Two-factor authentication shields account info with multiple verification layers
  • System automatically logs out after a period of inactivity to prevent unauthorized access

Have any questions?

Don’t hesitate to reach out to our team. We’ll guide you through the entire process!